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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: November 9, 2025

Introduction

Universal Fabrication ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website universal-fabs.com, use our services, or interact with our biomedical products and research services.

Please read this Privacy Policy carefully. By accessing or using our services, you agree to be bound by the terms described herein. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

  • Name, email address, phone number, and mailing address
  • Professional affiliation and job title (for research collaborations)
  • Payment information (processed securely through third-party payment processors)
  • Account credentials and authentication information

Technical Information

  • IP address, browser type, and device information
  • Usage data and website interaction patterns
  • Cookies and similar tracking technologies
  • Log files and analytics data

Health and Research Data

  • Clinical trial participation information (with explicit consent)
  • Research data related to our biomedical products and services
  • Medical and health-related information (protected under HIPAA when applicable)
How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our products and services
  • To process orders, payments, and manage your account
  • To communicate with you about products, services, and research updates
  • To conduct clinical trials and biomedical research (with your consent)
  • To comply with legal obligations and regulatory requirements
  • To protect our rights, privacy, safety, and property
  • To personalize your experience and provide relevant content
  • To send marketing communications (with your consent, which you can opt-out of at any time)
Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our website and conducting business
  • Research Partners: With academic institutions and research organizations for collaborative research (with your explicit consent)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Protection: To protect our rights, prevent fraud, or ensure safety
Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage with access controls and authentication
  • Regular security audits and vulnerability assessments
  • Compliance with HIPAA, GDPR, and other applicable data protection regulations
  • Employee training on data privacy and security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Opt-out of marketing communications and certain data processing activities
  • Objection: Object to processing of your personal information

To exercise these rights, please contact us at support@universal-fabs.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences. For detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Universal Fabrication

IIT Madras Research Park, Kanagam Road, Taramani

Chennai, Tamil Nadu 600113, India

Email: support@universal-fabs.com

Phone: +91 44 2257 4747